Tollfree Numbers for Service under warranty for Bath Fittings and Sanitaryware.

Brand Toll-Free Number               

1              Parryware             7301-274-274      Whatsapp

2              Roca                      7777-877-622      Whatsapp

3              Grohe                    1800 102 4475    Call

4              Kohler                    1244-832-930      Whatsapp

5              Ess Ess                  1800- 266-2079   Call

Call these numbers to report manufacturing defects or for service. For Warranty, each company will have different terms of warranty for different products, so please refer Manufacturer warranty card for details. Please note that broken items or damaged items are not covered by any warranty. Also please keep a copy of our bill as proof of purchase so that you can get FREE Service wherever applicable.

General Maintenance Tips for Sanitaryware

Regular Cleaning - Clean sanitaryware daily with mild soap and water to prevent stains and bacteria buildup.
Do not use strong acids, bleach, or abrasive powders, as they can damage the surface glaze. 
Use cleaning chemicals supplied by Parryware and Kohler
Use Soft Cleaning Tools – Use a soft cloth or sponge instead of hard brushes or scrapers to prevent scratches.
Prevent Hard Water Stains – If you live in an area with hard water, install a water softener to avoid mineral deposits.
Cleaning with White Vinegar and Baking soda on a regular basis will reduce the need to use chemicals for cleaning 
Pour white vinegar or a mild descaler into the bowl, leave for 30 minutes, and scrub.

General Maintenance Tips for Wash Basins 

Daily Cleaning - Wipe the basin with soapy water and a soft cloth to remove watermarks & stains.
Weekly Deep Cleaning - Remove limescale buildup by applying a mix of baking soda and vinegar, then scrubbing gently.

General Maintenance Tips for Drain & Pipe Maintenance

Prevent Blockages – Do not throw hair, food waste, or grease into drains.
Use Drain Covers – Install mesh covers in sinks and bathroom drains to trap debris.
Monthly Cleaning – Pour a mix of hot water, vinegar, and baking soda into drains to clear buildup.

General Maintenance Tips for Hard Water & Limescale Removal
Use Vinegar or Lemon Juice – Apply on stained areas, let it sit, then scrub.
Install a Water Softener – Helps reduce mineral deposits in sanitaryware.
Wipe Surfaces Dry – Prevents white water stains on sinks, faucets, and toilets.
Periodically use Cleaning agents supplied by Parryware. Kohler

General Maintenance Tips for Bath Fittings 

Regular Cleaning – After use wipe dry daily with a soft cloth.
Avoid Chemicals – Do not use acids or strong cleaners that may damage surfaces. Parryware Glow solution can remove and prevent mild stains.
Prevent Hard Water Stains – Use a water softener if your area has hard water.

General Maintenance Tips for Mirrors & Glass Panels

After use, wipe dry with a damp microfiber cloth.
Clean with vinegar and water for a streak-free finish.
Apply a drop of shampoo and wipe to prevent fogging on mirrors.

When to Call a Professional/Plumber
Persistent leaks that are not fixed with simple repairs.
Cracked sanitaryware that needs replacement.
Drainage issues that home remedies cannot solve.
Major rust or discoloration on taps, showers, or pipes.